First Time Login - Two Factor Authentication
After creating your account and logging in for the first time, you will be prompted to set up Two-Factor Authentication (2FA) to enhance the security of your account. Follow these steps to complete the setup:
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Email Verification
Step 1: Initiate Email Verification:
- On the 2FA main screen, tap the Set Up button next to the Email Verification option.
- The email address you used to create your account will be displayed. You can either use this email address or provide a different one specifically for 2FA.
- Enter the desired email address and tap the Send button to receive a verification code.
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Step 2: Verify the Email Address:
- Check your email for a message containing the six-digit verification code.
- Enter the verification code in the designated field on the Synkli app screen.
- Tap the Verify button.
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Step 3: Confirmation:
- Upon successful verification, you will be redirected to a Congratulations screen.
- Tap the Continue button to return to the main 2FA screen.
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Google Authenticator
Step 1: Initiate Google Authenticator Setup:
- On the 2FA main screen, tap the Set Up button next to the Google Authenticator option.
- Follow the on-screen instructions and tap the Next button at the bottom of the screen.
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Step 2: Configure Google Authenticator:
- A screen will appear showing a QR code and a key. Tap the Copy Key button below the QR code to copy the key.
- Open the Google Authenticator app on your mobile phone.
- Tap the + icon and select Enter a setup key.
- Enter an account name and paste the copied key into the designated field.
- Tap Add to complete the setup in the Google Authenticator app.
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Step 3: Verify Google Authenticator:
- The Google Authenticator app will display a temporary code.
- Copy this code and return to the Synkli app.
- Paste the code into the designated field and tap the Enable button.
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Step 4: Confirmation:
- Upon successful verification, you will be redirected to a Congratulations screen.
- Tap the Proceed button to continue.
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Step 5: Backup Codes:
- The app will display your backup codes. Download or copy these codes and store them securely.
- These codes are essential if you lose access to your Google Authenticator app and need an alternative sign-in method.
- Tap the Next button to complete the setup.
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Face ID / Touch ID
Step 1: Initiate Face ID / Touch ID Setup:
- On the 2FA main screen, tap the Set Up button next to the Face ID (for iPhone) or Touch ID (for Android) option.
- Follow the on-screen instructions and tap the Next button.
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Step 2: Configure Face ID / Touch ID:
- Complete the Face ID or Touch ID setup as per your device's instructions.
- You will be asked to set a four-digit passcode as a backup method in case Face ID or Touch ID fails.
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Step 3: Confirmation:
- Upon successful configuration, you will be redirected to a Congratulations screen.
- Tap the Finish button to complete the 2FA setup process.
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Your account is now protected with Two-Factor Authentication. You can proceed to use the Synkli app with enhanced security.